Recipes: Ways Freight Teams Use TrackFlo
Updated 5 days ago
Pick the outcome you're after and follow its recipe: what you need, the setup steps, what to do when it doesn't go to plan, and the number that shows it's working. Each one comes from a goal freight brokerage teams brought to us, in their words.
Customer visibility
Answer "Where's My Freight" Before the Customer Asks
Public load pages, exception alerts, and reports that put the answer in front of the customer first.
Read recipeEmail Your Reps a Daily Delivery Report for Every Customer
Each customer's upcoming deliveries in the rep's inbox every weekday morning.
Read recipeTrack White-Glove Freight Tighter Than the Rest
Tighter thresholds and more exceptions for the freight your best customers watch.
Read recipeFollow Every Load in Your Team's Slack
Every load update posts itself in the load's Slack thread until delivery.
Read recipeCarrier and driver automation
Get Every Load on Tracking Before Pickup
Ask the carrier for tracking details and text the driver before pickup, automatically.
Read recipeWork Exceptions Instead of Making Check Calls
Let automation collect routine updates so the team works only the loads at risk.
Read recipeStop Retyping Carrier Emails into Your TMS
Carrier replies become approved TMS updates without anyone typing them.
Read recipeTeam capacity and coverage
Handle More Loads per Tracker Without Hiring
The order of operations that grows load count faster than headcount.
Read recipeHand Off Loads Automatically at Shift Change
Schedules move loads to whoever is on shift, every two minutes.
Read recipeCover Lunch Breaks Without Dropping Loads
A coworker sees your loads until you're back, with nothing reassigned.
Read recipeRun a Lean Night Shift Without Missing What Matters
Cover nights and weekends with a smaller crew working only what matters at night.
Read recipeRevenue and billing
Collect PODs Within 24 Hours
Automate the POD chase and measure how fast the paperwork arrives.
Read recipeRecover Detention and Accessorial Dollars
Catch dwell while it happens, record times that hold up, and find the dollars you never billed.
Read recipePerformance and accountability
Hold the Tracking Team Accountable with Real KPIs
Schedules that own the work, objectives that score it, and a five-minute weekly review.
Read recipeScore Carriers and Customers on On-Time Performance
On-time pickup and delivery over 7 to 90 days, ready for carrier reviews and QBRs.
Read recipeKeep a Full Audit Trail on Every Load
Every update, message, and handoff on the load, timestamped and attributed.
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