TrackFlo Knowledge Base
Explore our guides and examples to implement our solution into your system.
- 📈Ops Intelligence5 articles
Ops Intelligence is a suite of dashboards that takes the tracking data you're already collecting in TrackFlo and turns it into customer-grade scorecards and det
- 🏗️Tracking Board Management3 articles
Use these articles to make sure your tracking board is what you expect, and customize it to the needs of your organization using the best tools available.
Featured articles
- 🪜 Tracking Service Levels
Service Levels let you set different exception rules, thresholds, and visual cues for different types of loads — all on the same board. White-glove freight gets
- 🗂️ Custom Tracking Boards
Custom Boards let any TrackFlo admin spin up filtered dashboards in seconds — and unlike the filtered views you'd get in a TMS, the big numbers and Load Issue D
- 🧱 Customizable Big Numbers Layout
The Big Numbers at the top of every TrackFlo board are the first thing your team looks at. Until now, customizing them meant filing a ticket and waiting for a b
- 📈 Ops Intelligence: Overview
Turn your TrackFlo tracking data into smarter decisions, better QBRs, and more detention dollars.
- 💯 Customer Service Scorecards
Per-customer pickup and delivery on-time performance — plus a deep-dive into every angle of a single customer's service story.
- 🚚 Carrier Service Scorecards
Score and rank your carriers on what actually matters: are they picking up and delivering on time?
- 🛣️ Lane Service Scorecards
See which lanes you're crushing, which lanes are leaking service, and where there's room to grow.
- ⛓️💥 Detention Audit
Every load that earned detention. Every dollar you could recover. One dashboard.
- 🏅 Tracker Performance Metrics
Team Performance metrics help admins understand how individual team members perform across a wide range of metrics over a chosen time period.
- 🏆 Shift Objectives for Admins
The goal of this article is to review shift objectives and how to get the most out of them
- 🏆 Shift Objectives for Trackers
The goal of this article is to review shift objectives and how to get the most out of them